Support

With Noojee, you can be assured of getting the best possible support, as all support is provided by the same Australian-based team that developed our call centre software solutions.

24/7 technical support from installation onwards
We provide 24/7 phone, email or Twitter support for queries with guaranteed response times, and our remote access and automated notifications allow us to provide proactive response to any issues that occur with your system.
Best in class enterprise reliability
We offer a guaranteed maximum downtime per month so your call centre can rely on certainty of service with no interruptions.
We offer one point of contact support
We support everything we provide you  and can help you by liaising with other service providers so you don’t have to get involved in the technical discussions, ensuring seamless support for your call centre.
Support scaled to suit your business
We work with Australian businesses of any size, and can offer support plans to suit every business needs and budget. All of our hosted solutions include a basic support plan, but depending on your needs you can extend the hours of coverage and/or reduce the standard response times. We also offer monthly support plans as well as pay-as-you-go support with no contract for smaller customers who may only have occasional support needs.

Support queries:

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Support queries:

Account queries:

Your Name (required)

Your Email (required)

Subject

Your Message

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24/7 technical support from installation onwards
We provide 24/7 phone, email or Twitter support for queries with guaranteed response times, and our remote access and automated notifications allow us to provide proactive response to any issues that occur with your system.
Best in class enterprise reliability
We offer a guaranteed maximum downtime per month so your call centre can rely on certainty of service with no interruptions.
We offer one point of contact support
We support everything we provide you – and can help you by liaising with other service providers so you don’t have to get involved in the technical discussions, ensuring seamless support for your call centre.
Support scaled suit your business
We work with Australian businesses of any size, and can offer support plans to suit every business needs and budget. All of our hosted solutions include a basic support plan, but depending on your needs you can extend the hours of coverage and/or reduce the standard response times. We also offer monthly support plans as well as pay-as-you-go support with no contract for smaller customers who may only have occasional support needs.