Team morale Archives - | Noojee Contact Solutions

Mar 9
Contact centre software

Contact centre software that reduces turnover

Imagine you’ve bought a new house, with dreams of living happily there for years. You start to feel part of the community, getting to know the neighbours over a few BBQs, your kids walk to school together. And then within a year, almost half the families living around you simply pack up and leave, to


Feb 12

How to slow outbound sales turnover

No matter how good or bad the relationship was, breaking up almost always hurts. And normally, even though it takes time, the recovery is the same. A few nights out with friends, a tear-jerker movie and too much ice cream helps to dull the pain, and we begin to see that we might live again.


Feb 3

Raising team morale in a cold calling world

It takes real courage to work in an outbound call centre. Cold calling, appointment setting and sales – it’s an environment which can be tough on staff morale. At times we’re reminded of the lyrics to an Eminem song: He’s nervous, but on the surface he looks calm and ready to drop bombs, But he