remote agents Archives - Page 2 of 2 - | Noojee Contact Solutions

How to make customers feel safe with an offshore help desk

Does the thought off an offshore help desk already give you the shivers? Does it evoke the idea of noise, chaos and unintelligible agents working cheek by jowl? Of dodgy phone reception and getting stuck in endless queues? Sadly, these are the experiences of some who’ve called an offshore call centre. They’ve called because they →