offshoring customer service Archives - | Noojee Contact Solutions

Aug 2
offshoring customer support

Getting offshoring customer service to follow the sun

Offshoring customer service can be a hot potato topic at the best of times. There’s the value judgement you have to navigate about taking roles offshore, as well as the logistical question of wondering how managing a remote part of your business can work? The modern expectation that services should be accessible, people always contactable,