June 2016 - | Noojee Contact Solutions

How call management software eliminates dead-end numbers

Bad call management software retries all your numbers including dead-end ones that can clog up the dialer and get passed around like ping pong balls from one agent to another going nowhere. Good call management software will deal with everything from disconnected numbers to numbers on the Do Not Call (DNC) list, it effectively deals →

Telemarketing lead generation in a cold calling world

Is your telemarketing lead generation way off target from a scattergun approach? Lists are weak, leads are dead, agents are distracted, and it’s impossible to get any sales traction? Something needs to happen to get back on track, and yet with a myriad of potential reasons, it’s hard to know where to start. Is it →

Hosted PBX | The call center phone systems game changer

What is it about Hosted PBX call center phone systems that make it such a game changer, especially for small business? Hosted PBX takes VoIP one step further, making calling more affordable, accessible, maintenance free, with limitless scaling, and seamless integration to powerful call centre software. And this is a huge new deal for small business. →

5 call center training tips for sales objections

For any call centre manager, managing an outbound sales team is all about giving your agents a sense of purpose and control, even when it comes to sales objections. Let’s be honest, objections land like a lead balloon in any conversation and can impact the confidence of even the best sales agents. That’s why prepping →

7 reasons you should use a Hosted VoIP call center

Where VoIP has taken telephony online, the Hosted VoIP call center has gone one step further and given full control back to call centre managers and their teams, offering powerful contact centre software that automates a whole range of manual processes and streamlines operations. Cheaper, faster and easier to use, here’s a great infographic with 7 compelling reasons why →