Sector - Contact Centre Contact Centre

Noojee Telephony Solutions provides specialised PBX systems for the high demands of the contact centre environment.

Noojee's solutions are delivered as a single platform with all of your telephony needs managed by a single provider.

Noojee's platform includes:

Outbound Inbound Recording Integration
  • Predictive Dialer
  • Scripts
  • Live Reports
  • Call Monitoring
  • Home workers
  • CRM Integration

 

  • IVR
  • ACD
  • Queues
  • Skills Based Routing
  • Screen Pops
  • Business Messages
  • Call Monitoring
  • Record every call
  • Voice Signature
  • Security
  • Archival
  • Auditing
  • Encryption
  • CRM Click to Dial
  • CRM Screen Pop
  • Link IVR to CRM
  • Text to Speech
  • Computer Telephony Integration (CTI)
  • CSTA
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Noojee has over 10 years experience working in the Contact Centre industry and a complete range of fully integrated products.

Noojee has solutions for both Inbound, Outbound and Blended contact centres.

Noojee Telephony Solutions can provide high availability PBX systems, custom contact centre applications and integration services into off the shelf solutions such as Salesforce.com and SugarCRM.

We provide solutions for both small and large contact centre systems with systems that scale from 3 to 1000+ users.

You can read more about our range of products below: