Affordable Dialler for every Call Centre

Noojee Campaigner is a complete dialler solution for outbound call centres. Noojee Campaigner provides a web interface allowing Supervisors to load leads and create custom scripts in minutes. Agent are able to login from home or office and dial leads using one of the integrated diallers.

Preview Dialler
Integrated Preview Dialler minimizes dial time and maximizes Agent productivity while delivering the best customer experience.

Supports Home based Agents
Supports both office bound Agents and Agents working from home using VoIP (SIP) handsets.

Makes Agents accountable

Noojee Campaigner makes Agents account for every minute with its built in time tracking software.

Integrates with most CRMs

Agents can create leads in your CRM, send an email or fax to the prospect with the click of a button whilst on a call.

Fax - requires Noojee Fax
CRM Integration - may require customisation

Power Dialler
Integrated Power Dialler blasts through numbers when doing cold calls.

User Interface
A web based interface allows supervisors to upload leads and create Agent Scripts.
Screen Shots

Advanced Reporting
Advanced near realtime reporting allows you to monitor a campaign as it runs. Supervisors can view all active calls and monitor (listen to) any call with a click of a button.

Integrates with Noojee Recorder

Add integrated agent based recording for $300 per agent. Allows every call to be recorded with full audit trail, security and archival management. Recordings are directly linked to each lead.

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Compatible with any PBX/PABX
Connects to your existing PBX or use our integrated PBX.

Noojee Campaigner (Campaigner) is a campaign management and execution tool designed primarily for outbound call centres. Campaigner is particularly suited to organisations using paper, spreadsheets or general CRM (e.g. SugarCRM, vTiger) software for running campaigns. Campaigner provides significant advantages over these methods by optimising the work flow including the call process, data capture and providing detailed management reporting. Noojee Campaigner includes an integrated Preview Dialler and is based on the award winning Asterisk PBX.

Noojee Campaigner increases productivity be reducing dial time and the time between each call. Noojee Campaigner also improves data security by eliminating paper based lead sheets.

Noojee Campaigner allows for the simple creation of scripts which can be changed whilst a campaign is running as well as extended data entry options.

Features

Database for storage of campaigns/leads
Import/Export facilities
Campaign management Interface
Agent interface
Integrated preview dialler
Optional Power Dialler
Scripting
Ability to send emails and faxes1 directly to a lead with a single click whilst on a call2.
Set automatic call-backs for a given date/time on any lead.
Web Based

Benefits

Improve call rates by up to 25%
Improved revenue
Actively monitor campaign progress
Eliminate theft of leads
Improve quality of data captured
Improved sales pitch using on screen script
Quickly identify poor performers
Low operating costs
Reduced Paper usage
Improved Lead utilization
Reduced down time between calls
Requires no desktop installation of software

Options

Integrates with Noojee DNC to provide automated washing of leads.

Integrates with Noojee Recorder to provide call recording and realtime monitoring.

LEGAL PRIVACY

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